1. Introduction

SportSpot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports field booking platform.

2. Information We Collect

Personal Information

• Phone number (required for account creation and verification)
• Name (for players to verify payments)
• Secondary phone number (optional, for field owners)
• Location data for field mapping and search functionality

Usage Information

• Reservation history and preferences
• Search queries and platform interactions
• Device information and IP addresses

3. How We Use Your Information

• To provide and maintain our booking platform services
• To process reservations and facilitate communication between users
• To send booking confirmations and important updates via WhatsApp
• To verify payments and prevent fraud
• To improve our services and user experience
• To comply with legal obligations

4. Information Sharing

We share your information only in the following circumstances:

• With field owners when you make a reservation (name and phone number)
• With payment processors to verify transactions
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Reservation data may be kept for accounting and legal purposes.

7. Your Rights

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]